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Big Fish Casino frequently offers promotions for free items such as chips, gold, and Reward Center Tickets. You can find promotions in the following ways:
- The Big Fish Casino Facebook page.
- The Big Fish Casino email newsletter.
Sign up for a Big Fish Casino account on BigFishGames.com to be added to our email newsletter list.
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If you already have an account, but you create a new account on BigFishGames.com to sign up for the newsletter, you can always access your previous account by signing in through Facebook. For more information, please see the Connecting to Big Fish Casino Through Facebook help article.
How do I redeem a promotion?
To redeem your free item, please click the link included in the promotion. This will automatically open the game and add the chips, gold, or Reward Center Tickets to your account. For more information, please see the details below:
- Mobile devices – iOS or Android:
Visit the Big Fish Casino Facebook page or open the email newsletter and click the link included in the promotion. The Big Fish Casino app will open automatically, adding the freebie to your account. You do not need a Facebook account to redeem promotions on a mobile device. - Computer – playing through Facebook.com:
Sign in to your Facebook account, then visit the Big Fish Casino Facebook page and click the link included in the promotion. The game will appear automatically, adding the freebie to your account. - Computer – playing through BigFishGames.com:
Visit www.BigFishGames.com and sign in to your Big Fish account. Next, if you’ve signed up for the Big Fish Casino email newsletter, locate the newsletter in your inbox. In the newsletter, click the Redeem Now link. Big Fish Casino will open automatically in your web browser, adding the freebie to your account. You do not need a Facebook account to redeem promotions through the Big Fish Casino email newsletter.
There are a few important things to note about redeeming promotions:
- Each promotion will only be redeemable once.
- If a link doesn’t work the first time, please try clicking again.
- If you play on the web, be sure to log in to your account before clicking the link.
- If you redeem a promotion on a mobile device, but you don’t already have the Big Fish Casino app downloaded, you’ll be redirected to your device’s app store where you can download the app. After downloading the app, you’ll get a pop-up confirming you’ve redeemed the offer.
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If you still have questions, please visit our Contact Us page. If you contact Customer Support, please include your Friend Code and the date and time that the problem occurred.